Our Guarantee

 

Our 60 Day Money Back Guarantee!

We’re committed to providing you with the most accurate background check. If you find another company that can provide more criminal data on your applicant we will promptly refund every penny of your purchase price up to 60 days after the date of purchase.

Why are we so confident in our data?

Unlike other background screening companies that can only check one name per background check; BackgroundNow.com uses sophisticated alias trace technology to first find all possible aliases for your applicant. Once we know who your applicant really is we can accurately check their history. Our system will check all possible name variations thus providing you with a more accurate background check. This technique is the same process used by private investigators who take weeks to complete a background check. Our technology is able to produce the same high quality background check within minutes and for a fraction of the cost of a Private Investigator.

What type of data do we guarantee?

BackgroundNow.com is a consumer reporting agency (CRA) and provides reports to employers or landlords for business purposes only. We guarantee FCRA compliant data only. Such data is data that can be used to deny employment or housing and is limited to criminal records only. Other data such as age, income, relatives, online profiles, etc cannot be used to deny employment or housing and likewise not included under this guarantee.

Requirements to qualify for guarantee:

In order to qualify for a refund under this guarantee you must first provide BackgroundNow.com with a copy of another completed report to validate that the competing consumer reporting agency (CRA) provided more criminal data. BackgroundNow.com must be able to validate actual data entered by you during the screening process. The Name, Date of Birth, and Social Security Number must match exactly on both our report and the competing report and be verifiable. No refund will be issued without verification of the data.

How do I submit my request?

To submit your refund request, you must create a new email ticket here and attach a copy of the competing report.

Other refund terms and conditions:

All transactions on this site are non-refundable unless the terms of our refund guarantee are met. While your satisfaction is important to us; transactions on this site are non-refundable. BackgroundNow.com is not responsible for human error, mistakes, typos, usability problems, delays, quantity errors, or other issues. In the event of a site error/limitation; a replacement report may be issued.